How We Help
Businesses Work Smarter

Real examples of automation, integration, and optimisation in action.

Project: Restaurant Group Booking Flow
Category: Automation / API Integration
Tools: Make / Google Workspace / REST API / Postman
Summary: We built an automated flow for a restaurant to handle group bookings by checking availability via API and responding dynamically based on capacity.

What We Did:

Replaced manual inbox checks with API-powered booking logic
Extracted key booking details (party size, date, time, special requests)
Checked real-time availability and applied custom rules for each scenario
Held tables if available, offered alternates, or sent polite declines
Confirmed bookings only after deposit payments were received

Impact: Reduced response times from hours to seconds and enabled the team to manage bookings at scale.

Project: Healthcare Meeting Summariser
Category: Automation – Build & Design
Tools: Make / Google Drive / Google Docs / OpenAI
Summary: We created an automation to help a healthcare organisation turn forum meeting notes into structured reports, replacing a manual process.

What We Did:

Triggered the flow when Word docs were added to Google Drive
Extracted content and created structured Assurance Reports
Categorised information into Alert, Advise, Assure for AAA summaries
Stored finished reports in the correct folders and cleaned up temp files

Impact: Enabled consistent, scalable reporting across four forums and prepared the process for integration into Microsoft 365.

Project: Agency Custom GPT Build
Category: AI Strategy – Custom GPT Planning
Tools: ChatGPT / OpenAI API / Otter.ai / Google Drive
Summary: We helped a creative agency upgrade their account planning with a smarter GPT trained on campaign work, documents, and meeting transcripts.

What We Did:

Identified the need to replace static planning decks with dynamic GPT insights
Mapped a training strategy using transcripts, briefs, and campaign data
Wrote clear GPT instructions to focus on next steps, risks, and opportunities
Built a prompt library and suggested a light-touch update process via Drive

Impact: Gave the team a repeatable, scalable way to access strategic knowledge instantly.

Project: Shopify to Monday.com Data Flow

Category: Automation – Build & Design

Tools: Make / Shopify / Monday.com

Summary: We helped a retail design studio automate their sales tracking by linking Shopify with Monday.com, eliminating manual data entry and improving deal visibility.

What We Did:

Synced new Shopify draft orders into Monday.com automatically
Tagged deals as Active, Lost, or Won based on payment status
Routed each deal into the correct board and column
Removed the need for manual updates and reduced errors

Impact: Freed up the sales and ops team to focus on clients while increasing reporting accuracy in real time.

Project: Workflow Automation Discovery

Category: Automation Strategy

Tools: Make / ChatGPT / Google Workspace / Wix / Xero

Summary: We worked with a growing consultancy business to identify automation opportunities across client acquisition, proposal generation and admin processes. The goal was to free up time, reduce manual tasks and help scale without hiring.

What We Did:

Audited current workflows and identified 10 automation opportunities
Designed an AI-powered proposal generator using existing templates
Planned a simple CRM system to track leads from enquiry to onboarding
Created a 3-phase roadmap to roll out automation over 3–6 months

Impact: Delivered a clear, actionable plan to reclaim 10-15 hours per month, systemise operations and scale sustainably, all within the client's existing tools.

Incresco streamlines workflows, enhances customer experiences, and drives growth through automation.

Be One Step Ahead,
Automate Smarter

Get Started

Be One Step Ahead,
Automate Smarter

Get Started

How We Help Businesses Work Smarter

Real examples of automation, integration, and optimisation in action.

Be One Step Ahead, Automate Smarter

Be One Step Ahead, Automate Smarter

How We Help
Businesses Work Smarter

Be One Step Ahead,
Automate Smarter

Be One Step Ahead,
Automate Smarter